Shipping Return Policy
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
Domestic orders are shipped free of charge
International Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
You have a 30-day money back guarantee on all makeup and skin care items.You must return the item within 30 days of your purchase.
- Please email support@skinandbeyond.com to request a refund and we will assign you a RMA #.
- Mail your returned item to:
Skin & Beyond
7821 St. Adrews Rd.
#808
Irmo, South Carolina 29063
- Mark the RMA on the package exterior two places
- Include in your package a signed letter stating the reason for your return and the original receipt.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund.